VergeSense Outage History
VergeSense is up right nowPingoru has recorded 50 incidents for VergeSense: 10 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 4 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 509 (0%) |
Incidents, newest first
Major August 4, 2026 Elevated Platform Error Rates 5m AWS, API
Started Aug 04, 2026, 06:23 PM UTC· resolved Aug 04, 2026, 06:28 PM UTC
- investigating Aug 04, 2026, 06:23 PM UTC
We are currently investigating this issue.
- monitoring Aug 04, 2026, 06:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 06:28 PM UTC
This incident has been resolved.
Minor June 26, 2026 Login/Logout intermitency 20m AWS, Azure
Started Jun 26, 2026, 07:05 AM UTC· resolved Jun 26, 2026, 07:26 AM UTC
- investigating Jun 26, 2026, 07:05 AM UTC
We are currently investigating this issue.
- resolved Jun 26, 2026, 07:26 AM UTC
This incident has been resolved.
Notice June 24, 2026 Errors loading Space Planning plans 8m
Started Jun 24, 2026, 07:06 PM UTC· resolved Jun 24, 2026, 07:15 PM UTC
- investigating Jun 24, 2026, 07:06 PM UTC
We're investigating error when opening our Planning pages. Affected users may see a "Failed to load capacity pools" message, and plans may not load as expected.
- resolved Jun 24, 2026, 07:15 PM UTC
The issue causing errors when loading Space Planning plans has been resolved. Plans are now loading normally.
Critical April 17, 2026 Platform inaccessible 3h 28m AWS
Started Apr 17, 2026, 03:03 PM UTC· resolved Apr 17, 2026, 06:32 PM UTC
- investigating Apr 17, 2026, 03:03 PM UTC
We're experiencing an outage on our dashboard.
- monitoring Apr 17, 2026, 03:15 PM UTC
Platform is back up but we still see some degraded performance
- monitoring Apr 17, 2026, 04:10 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 17, 2026, 04:12 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 17, 2026, 06:32 PM UTC
This incident has been resolved.
Notice March 24, 2026 Workplace Assistant Not Available 2d 4h AWS, Azure
Started Mar 24, 2026, 10:19 PM UTC· resolved Mar 27, 2026, 02:44 AM UTC
- identified Mar 24, 2026, 10:19 PM UTC
The Workplace Assistant feature is currently offline due to an issue with a third-party API. A resolution is actively being developed.
- identified Mar 26, 2026, 10:42 PM UTC
We have deployed a remediation to our platform, but unfortunately, due to a current degradation incident ongoing at our third-party API provider, the Workplace Assistant is still unavailable. We are monitoring the situation and will provide any relevant updates as we are able.
- monitoring Mar 27, 2026, 01:40 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2026, 01:40 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2026, 02:44 AM UTC
This incident has been resolved.
Major March 21, 2026 Some services unavailable due to Snowflake Data Cloud outage 7h 37m AWS, API, Internal Tools, Azure
Started Mar 21, 2026, 06:20 AM UTC· resolved Mar 21, 2026, 01:57 PM UTC
- investigating Mar 21, 2026, 06:20 AM UTC
Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.
- monitoring Mar 21, 2026, 06:21 AM UTC
Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.
- resolved Mar 21, 2026, 01:57 PM UTC
This incident has been resolved.
Minor January 21, 2026 Metrics Processing Outage 3h 47m AWS, API
Started Jan 21, 2026, 07:53 PM UTC· resolved Jan 21, 2026, 11:41 PM UTC
- investigating Jan 21, 2026, 07:53 PM UTC
We are experiencing issues with our metrics processing service. Metrics for recent hours maybe delayed.
- identified Jan 21, 2026, 08:34 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 21, 2026, 11:41 PM UTC
This incident has been resolved.
Minor November 3, 2025 Platform instability 1h 30m AWS, API
Started Nov 03, 2025, 04:00 PM UTC· resolved Nov 03, 2025, 05:30 PM UTC
- investigating Nov 03, 2025, 04:00 PM UTC
We are currently investigating platform instability.
- monitoring Nov 03, 2025, 05:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 03, 2025, 05:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 03, 2025, 05:30 PM UTC
This incident has been resolved.
Notice September 25, 2025 Some users are having issues accessing Embedded Reports 27m
Started Sep 25, 2025, 06:18 PM UTC· resolved Sep 25, 2025, 06:46 PM UTC
- investigating Sep 25, 2025, 06:18 PM UTC
We are currently investigating this issue.
- monitoring Sep 25, 2025, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 06:46 PM UTC
This incident has been resolved.
Notice August 27, 2025 Embedded dashboards not loading for some users 17m
Started Aug 27, 2025, 04:42 PM UTC· resolved Aug 27, 2025, 05:00 PM UTC
- investigating Aug 27, 2025, 04:42 PM UTC
We are currently investigating this issue.
- monitoring Aug 27, 2025, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2025, 05:00 PM UTC
This incident has been resolved.
Notice August 20, 2025 Reports dashboards degraded performance 1d 18h
Started Aug 20, 2025, 05:39 PM UTC· resolved Aug 22, 2025, 12:19 PM UTC
- investigating Aug 20, 2025, 05:39 PM UTC
Some Reports dashboards may be not load at all or may load without data. We are investigating the issue.
- identified Aug 20, 2025, 08:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2025, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2025, 12:19 PM UTC
This incident has been resolved.
Minor July 15, 2025 Delay in Metrics Processing 1h 15m AWS
Started Jul 15, 2025, 06:17 PM UTC· resolved Jul 15, 2025, 07:33 PM UTC
- investigating Jul 15, 2025, 06:17 PM UTC
We are currently investigating a delay in our hourly metrics processing.
- monitoring Jul 15, 2025, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 07:33 PM UTC
This incident has been resolved.
Critical April 4, 2025 Investigating Azure Outage 44m Azure
Started Apr 04, 2025, 02:40 PM UTC· resolved Apr 04, 2025, 03:24 PM UTC
- identified Apr 04, 2025, 02:40 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 04, 2025, 03:24 PM UTC
This incident has been resolved.
Critical February 24, 2025 Azure Web Platform Outage 43m Azure
Started Feb 24, 2025, 06:27 PM UTC· resolved Feb 24, 2025, 07:10 PM UTC
- investigating Feb 24, 2025, 06:27 PM UTC
Our Azure portal was experiencing service degradation and for a period of time was unable to be reached. We are actively investigating and attempting to resolve the issue.
- identified Feb 24, 2025, 07:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 24, 2025, 07:10 PM UTC
This incident has been resolved.
Notice February 5, 2025 Embedded Dashboard Outage 51m
Started Feb 05, 2025, 07:05 PM UTC· resolved Feb 05, 2025, 07:57 PM UTC
- investigating Feb 05, 2025, 07:05 PM UTC
Some users may not be able to load embedded dashboards. We are currently investigating the issue.
- monitoring Feb 05, 2025, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2025, 07:57 PM UTC
This incident has been resolved.
Notice November 12, 2024 Reports dashboards unexpected downtime 2h 46m
Started Nov 12, 2024, 05:21 PM UTC· resolved Nov 12, 2024, 08:08 PM UTC
- investigating Nov 12, 2024, 05:21 PM UTC
We are currently investigating the issue.
- monitoring Nov 12, 2024, 06:12 PM UTC
Some users may have briefly been unable to access Reports dashboards. A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2024, 08:08 PM UTC
This incident has been resolved.