Veo incident

Camera powering on randomly

Notice Resolved View vendor source →

Veo experienced a notice incident on April 11, 2024 affecting Camera, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2024, 02:33 PM UTC
Resolved
Apr 15, 2024, 02:58 PM UTC
Duration
4d
Detected by Pingoru
Apr 11, 2024, 02:33 PM UTC

Affected components

Camera

Update timeline

  1. identified Apr 11, 2024, 02:33 PM UTC

    We've identified a bug in the new Veo Cam 3 - 0.0.7 firmware, causing cameras to power on randomly. We are testing a fix, to be included in the next firmware.

  2. monitoring Apr 15, 2024, 09:27 AM UTC

    We've released a fix for this issue with the new Veo Cam 3 - 0.0.8 Firmware. We are monitoring the situation.

  3. resolved Apr 15, 2024, 02:58 PM UTC

    This incident has been resolved.