Veo incident

Veo Cam 1 connection issue

Minor Resolved View vendor source →

Veo experienced a minor incident on September 27, 2024 affecting Camera app, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 10:39 AM UTC
Resolved
Sep 30, 2024, 08:34 AM UTC
Duration
2d 21h
Detected by Pingoru
Sep 27, 2024, 10:39 AM UTC

Affected components

Camera app

Update timeline

  1. identified Sep 27, 2024, 10:39 AM UTC

    We have identified an issue in the iOS app: New Veo Cam 1 users are unable to discover and connect to Veo Cam 1. A fix is in review and will be released soon.

  2. monitoring Sep 28, 2024, 09:53 PM UTC

    A fix has been released in Veo Camera app version 3.3.1 on iOS. We are monitoring the performance.

  3. resolved Sep 30, 2024, 08:34 AM UTC

    This incident has been resolved