Veo experienced a minor incident on October 7, 2024 affecting Web application (app.veo.co) and Processing & delivery, lasting 21h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web application (app.veo.co)Processing & delivery
Update timeline
- investigating Oct 07, 2024, 07:45 PM UTC
We are currently investigating issues with email sending and processing
- monitoring Oct 07, 2024, 10:47 PM UTC
We have implemented a fix and are actively monitoring the results. A small number of customers may still experience the following issues: - Missing analytics - Saving clips stuck in rendering - Missing player spotlight - Missing Interactive view - Missing follow-cam - Directed clips stuck in rendering We are working diligently to resolve these issues for the affected customers.
- resolved Oct 08, 2024, 05:40 PM UTC
This incident has been resolved.