Veo incident

Delayed processing

Minor Resolved View vendor source →

Veo experienced a minor incident on March 3, 2025 affecting Processing & delivery, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 08:27 AM UTC
Resolved
Mar 05, 2025, 08:14 AM UTC
Duration
1d 23h
Detected by Pingoru
Mar 03, 2025, 08:27 AM UTC

Affected components

Processing & delivery

Update timeline

  1. identified Mar 03, 2025, 08:27 AM UTC

    We are experiencing an issue with delayed processing. Some recordings are missing follow-cam, interactive player, clips, events and analytics. A fix has been deployed and we are working on processing all impacted recordings.

  2. monitoring Mar 03, 2025, 02:59 PM UTC

    A fix has been implemented. We still have a small amount of customers still missing clips and follow-cams.

  3. resolved Mar 05, 2025, 08:14 AM UTC

    This incident has been resolved.