VentraIP experienced a major incident on May 23, 2026, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 23, 2026, 07:38 AM UTC
Our team and upstream vendors have now tentatively mitigated the DDoS attack impacting access to services across our network. A full post incident response (PIR) will be provided to customers in due course that will provide further information on what happened and how we are further strengthening our capabilities against further attacks of this magnitude. We appreciate your patience and understanding.
- resolved May 25, 2026, 11:12 PM UTC
We've now resolved the incident. Thanks for your patience.