Venice Outage History
Venice is up right nowPingoru has recorded 32 incidents for Venice: 18 in the last 12 months and 2 in the last 90 days.
Incidents, newest first
Critical June 16, 2025 Venice.ai App Outage 31m Venice App
Started Jun 16, 2025, 05:29 PM UTC· resolved Jun 16, 2025, 06:01 PM UTC
- investigating Jun 16, 2025, 05:57 PM UTC
We're experiencing an issue that may prevent you from accessing our app. When trying to open Venice, you might see a blank loading screen or an error message. Our team is actively working to resolve this. We appreciate your understanding and will update this page with our progress.
- resolved Jun 16, 2025, 06:01 PM UTC
This issue has been resolved. Please refresh the page to regain access to the Venice app.
Minor June 13, 2025 Heavy Load on Qwen 3 235B 41m Venice App, Venice API
Started Jun 13, 2025, 12:54 AM UTC· resolved Jun 13, 2025, 01:35 AM UTC
- identified Jun 13, 2025, 12:54 AM UTC
We are experiencing heavy load on Qwen 3 235 and are working on adding capacity and mitigating the traffic volume.
- resolved Jun 13, 2025, 01:35 AM UTC
This incident has been resolved.
Minor June 12, 2025 Cloudflare Outage impacting Venice response 2h 19m Venice App, Venice API
Started Jun 12, 2025, 06:34 PM UTC· resolved Jun 12, 2025, 08:54 PM UTC
- identified Jun 12, 2025, 06:34 PM UTC
Cloudflare is currently experiencing an outage that will cause issues access Venice's services. You can track their outage here: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp
- monitoring Jun 12, 2025, 08:22 PM UTC
All inference including Llama 405B appears to now be operating properly and we are continuing to monitor the situation.
- resolved Jun 12, 2025, 08:54 PM UTC
This incident has been resolved.
Major June 5, 2025 Outerface stability manifesting errors in app 12h 25m Venice App, Venice API
Started Jun 05, 2025, 03:45 PM UTC· resolved Jun 06, 2025, 04:10 AM UTC
- identified Jun 05, 2025, 03:45 PM UTC
Venice's Outerface service which provides our API layer for the app has been experiencing periods of instability. These are manifesting as errors in the app experience (key loading screen stuck on a loop and "Failed to fetch (outerface.venice.ai)" errors). For API users, these may result in responses returning as a 503 status code. We are actively working on a resolution.
- resolved Jun 06, 2025, 04:10 AM UTC
This issue has been resolved and error rates are now back to normal levels.
Major June 4, 2025 Upscale / Enhance Temporarily Offline 2d 15h Venice App, Venice API
Started Jun 04, 2025, 07:11 AM UTC· resolved Jun 06, 2025, 10:24 PM UTC
- identified Jun 04, 2025, 07:11 AM UTC
The Upscale and Enhance feature in both the Venice App and API have been taken offline temporarily. We expect it to return within 24 hours and will update here when complete.
- monitoring Jun 06, 2025, 05:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 10:24 PM UTC
This incident has been resolved.
Minor April 15, 2025 Venice.ai Domain Issue 3h 47m Venice App, Venice API, Venice API Docs
Started Apr 15, 2025, 04:28 AM UTC· resolved Apr 15, 2025, 08:16 AM UTC
- identified Apr 15, 2025, 04:28 AM UTC
Venice.ai is experiencing DNS resolution issues with its primary domain name - (venice.ai). We are working with our domain registrar to restore service as quickly as possible. We will continue to provide updates as available through this status website.
- identified Apr 15, 2025, 05:19 AM UTC
We are continuing to work towards a remedy for the primary domain (venice.ai) for Venice app users. API users can replace their base URLs from https://api.venice.ai to https://venice-api.ai to re-gain access to Venice's APIs. IE, replace https://api.venice.ai/api/v1/image/generate with https://venice-api.ai/api/v1/image/generate. This will route to the Venice infrastructure, bypassing the issue with the primary domain.
- identified Apr 15, 2025, 05:24 AM UTC
API service is now restored through the secondary domain name.
- identified Apr 15, 2025, 06:07 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 15, 2025, 06:24 AM UTC
We are continuing to work towards a remedy for the primary domain (venice.ai) for Venice app users. Venice API documentation is now available at https://docs.venice-api.ai.
- monitoring Apr 15, 2025, 07:28 AM UTC
A fix has been pushed for the venice.ai domain and we are tracking proper resolution. We will update this status page when we have confirmed resolution is properly working globally.
- identified Apr 15, 2025, 07:31 AM UTC
We are working to remedy issues with authentication now that DNS is resolving. We will post an update once we have additional information.
- monitoring Apr 15, 2025, 07:37 AM UTC
Proper DNS is now propagating globally and may take several hours depending on your location. The docs site should be accessible again at https://docs.venice.ai. API users should be able to access https://api.venice.ai. We are continuing to monitor for proper resolution and will update this thread once we've confirmed things are working globally.
- monitoring Apr 15, 2025, 07:56 AM UTC
The Venice API and the Venice API docs site are fully operational. We are investigating issues with Web 3 logins.
- resolved Apr 15, 2025, 08:16 AM UTC
All services are back online and traffic is flowing as expected to Venice's infrastructure. Some users may see continued connectivity issues depending on their local DNS caches which should resolve themselves in the coming hours. If you continue to experience issues, please reach out to [email protected] and we can provide additional assistance.