Veeva incident

Vault Performance Degradation on POD VV2-29, VV2-30, VV2-2130, VV2-5018, VV2-5022

Major Resolved View vendor source →

Veeva experienced a major incident on July 15, 2026 affecting Veeva Vault and VCRM-EU SBX and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 10:05 PM UTC
Resolved
Jul 15, 2026, 10:32 PM UTC
Duration
27m
Detected by Pingoru
Jul 15, 2026, 10:05 PM UTC

Affected components

Veeva VaultVCRM-EU SBXVeeva VaultVault-EU PODsVault-EU PODsVault CRMVault CRMVCRM-EU SBXVault CRMVCRM-EU SBX

Update timeline

  1. investigating Jul 15, 2026, 10:05 PM UTC

    Veeva Vault POD VV2-29, VV2-30, VV2-2130, VV2-5018, VV2-5022 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.

  2. resolved Jul 15, 2026, 10:32 PM UTC

    Affected Veeva Vault PODs are now fully available with all services operating normally.