Veeva experienced a major incident on April 21, 2026 affecting Veeva MultiChannel & Integrations and MC-01, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Veeva MultiChannel & IntegrationsMC-01
Update timeline
- investigating Apr 21, 2026, 01:13 PM UTC
Veeva Technology Team observed a performance degradation issue affecting the MC-01 instance. The issue began at 4:00 AM US/Pacific. During this time, customers may experience intermittent errors or slow performance when accessing the Veeva application.
- resolved Apr 21, 2026, 02:05 PM UTC
The issue has been resolved, and all processes are operating normally. Impact included Admin and Content users using our content tools or integrations, and should not have affected CRM user activity.