Veeva experienced a major incident on April 20, 2026 affecting CDMS-US and Veeva CDMS and 1 more component, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
CDMS-USVeeva CDMSVV1-1139
Update timeline
- investigating Apr 20, 2026, 02:10 PM UTC
Veeva Vault POD VV1-1139 is having a degradation with the async processes. This is being investigated and we will be updating the specifics.
- resolved Apr 20, 2026, 05:36 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.