Veeva experienced a major incident on May 11, 2026 affecting Vault CRM and VCRM-US PROD and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Vault CRMVCRM-US PRODVV1-4000
Update timeline
- investigating May 11, 2026, 02:25 PM UTC
Veeva Vault POD VV1-4000 is currently experiencing intermittent degraded performance. Veeva engineering teams are working to return the service to normal as quickly as possible.
- identified May 11, 2026, 02:30 PM UTC
Veeva Vault POD VV1-4000 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.