Veeva incident

Vault Service Disruption on POD VV1-11

Major Resolved View vendor source →

Veeva experienced a major incident on September 2, 2026 affecting Vault-US PODs and Veeva Vault and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 11:39 PM UTC
Resolved
Sep 03, 2026, 01:18 AM UTC
Duration
1h 39m
Detected by Pingoru
Sep 02, 2026, 11:39 PM UTC

Affected components

Vault-US PODsVeeva VaultVault-US PODsVeeva VaultVeeva VaultVault-US PODsVault-US PODsVV1-11Veeva VaultVV1-11

Update timeline

  1. identified Sep 02, 2026, 11:39 PM UTC

    Veeva Vault POD VV1-11 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.

  2. identified Sep 03, 2026, 01:09 AM UTC

    We are still working on the issue.

  3. resolved Sep 03, 2026, 01:18 AM UTC

    Affected Veeva Vault PODs are now fully available with all services operating normally.