Veeva experienced a notice incident on September 22, 2026 affecting Veeva CDMS and CDMS-US and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 09:00 PM UTC
Veeva Vault Maintenance Notification Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced. Customers experiencing a disruption to file transfer during the maintenance window should retry the action after a one- or two-minute pause. When : Tuesday, September 22 at 2:00 pm PDT What : POD infrastructure maintenance Estimated Duration : 60 minutes Affected PODs : General Release PODs VV1-37, VV1-1216 Click here to learn how to find your Vault's POD location. For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1270760