Intermittent Backup Failures: Veeam Data Cloud for M365

Update timeline

1. identified Feb 12, 2026, 06:38 PM UTC

   Status: Identified Starting around 06:00 UTC on February 09, Veeam Data Cloud began experiencing service performance issues for backups on M365. Our engineering teams are engaged and actively working to restore functionality. We appreciate your patience and will provide updates as soon as more information is available. Affected components M365 - Asia Pacific (Degraded performance) M365 - Europe, Middle East & Africa (Degraded performance) M365 - Americas (Degraded performance)

2. monitoring Feb 12, 2026, 09:19 PM UTC

   Status: Monitoring Our engineers implemented a fix as of 21:09 UTC. Previously impacted backup service functionality has been restored for all M365 customers. We will continue to monitor service health overnight to ensure stability and confirm that no further issues arise. Affected components M365 - Asia Pacific (Operational) M365 - Europe, Middle East & Africa (Operational) M365 - Americas (Operational)

3. monitoring Feb 13, 2026, 11:19 PM UTC

   Status: Monitoring Since our initial fix at 21:09 UTC on February 12th, the majority of our services have remained stable and healthy. However, because we have observed a small number of intermittent errors, we are continuing to monitor over the weekend to ensure stability. Affected components M365 - Asia Pacific (Operational) M365 - Europe, Middle East & Africa (Operational) M365 - Americas (Operational)

4. resolved Feb 17, 2026, 03:35 PM UTC

   Status: Resolved We have confirmed that all services, including backup functionality, have remained stable and fully operational since February 12 at 21:09 UTC. Our engineering team has closely monitored the environment and no further errors have been observed. Affected components M365 - Asia Pacific (Operational) M365 - Europe, Middle East & Africa (Operational) M365 - Americas (Operational)