Vantiv experienced a minor incident on June 18, 2025 affecting Control Panel, lasting 7h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Control Panel
Update timeline
- investigating Jun 18, 2025, 10:31 PM UTC
We are currently investigating an issue that is causing intermittent connectivity issues. It is mainly affecting Collect checkout and Quickclick. We thank you for your patience.
- investigating Jun 18, 2025, 11:31 PM UTC
We are continuing to investigate the issue.
- identified Jun 18, 2025, 11:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 11:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2025, 05:57 AM UTC
This incident is now resolved. We are no longer seeing any intermittent issues.