Vantiv incident

First Data Nashville North Settlement Delay

Notice Resolved View vendor source →

Vantiv experienced a notice incident on December 16, 2025 affecting Transaction API and Phone and 1 more component, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 09:30 AM UTC
Resolved
Dec 16, 2025, 01:48 PM UTC
Duration
4h 18m
Detected by Pingoru
Dec 16, 2025, 09:30 AM UTC

Affected components

Transaction APIPhoneFirst Data OmahaFirst Data NashvilleControl PanelFirst Data Nashville NorthCredit Card ProcessingFirst Data CaribbeanElectronic Check ProcessingFirst Data Canada

Update timeline

  1. identified Dec 16, 2025, 09:30 AM UTC

    We have identified an issue where resellers are reporting a lack of settlement notifications due to a delay in file processing for First Data Nashville North V2 Our engineers are monitoring to ensure all settlements are processed correctly.

  2. resolved Dec 16, 2025, 01:48 PM UTC

    Engineers have resolved and confirmed the impacted services are operational and stable.