Vantiv experienced a minor incident on December 22, 2025 affecting Transaction API and Control Panel and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction APIControl PanelQuery API
Update timeline
- investigating Dec 22, 2025, 10:26 PM UTC
Engineers are investigating upstream carrier issues impacting connectivity.
- monitoring Dec 22, 2025, 10:34 PM UTC
Some customers may have experienced a brief period of service disruption due to an upstream internet provider interruption. We are currently operational and engineering continues to monitor.
- resolved Dec 22, 2025, 10:58 PM UTC
We have not observed any further connectivity issues at this time. All services are operating as expected.