Vantiv experienced a notice incident on January 7, 2026 affecting Credit Card Processing, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card Processing
Update timeline
- investigating Jan 07, 2026, 05:19 AM UTC
We have identified an issue affecting the Gateway Platform and are actively investigating. Further updates will be provided as more information becomes available.
- monitoring Jan 07, 2026, 06:12 AM UTC
Engineers are monitoring the Gateway Platform. Many requests made between 23:09:20 PM CST - 23:21:52 PM CST resulted in errors.
- resolved Jan 07, 2026, 06:33 AM UTC
There have been no further errors observed. Errors occurred for many requests made between 11:09:20 PM CST - 11:21:52 PM CST.