Vanta Outage History

We are aware of issues with the following AI products: Vendor Risk Management, Questionnaire Automation, Policy Search, and Policy Generation. We understand the root cause and are working to provide a solution.

We are continuing to work on a fix for this issue.

We are aware of an issue causing sync operations to fail for GCP Firebase projects and databases, leading to some stale resource data in the Vanta app. We are working with the GCP team to resolve the issue.

We are continuing to work with the GCP team to resolve the issue causing sync operations to fail for GCP Firebase projects and databases, resulting in stale resource data in the Vanta app.

We are continuing to work on a fix for this issue.

We are aware of an issue causing the Integrations page to not display connected integrations. All integrations are functioning normally; this is a display issue only and does not affect any active connections. We have identified the root cause and a fix is currently being deployed.

We have identified the cause of this incident and are actively working to resolve it. US region users may continue to experience errors or inability to access the platform while this work is ongoing. EU and AUS regions remain unaffected.

We have identified the cause of this incident and are actively working to resolve it. EU region users may continue to experience errors or inability to access the platform while this work is ongoing. US and AUS regions remain unaffected.

We are continuing to investigate an issue affecting our EU region. While error rates had returned to normal levels earlier today, we have identified that recovery of our EU infrastructure is taking longer than expected. EU region users may continue to experience intermittent errors or degraded performance. Our team is actively working to expedite recovery. All other regions remain unaffected.

We have identified an issue with connecting new private and partner integrations. We've identified the issue and are working on a mitigation.

We've identified an issue that may cause GitHub Pull Requests, Issues, and Dependabot vulnerabilities not to appear in Vanta and may affect the status of related tests. The root cause is a downstream GitHub incident (https://www.githubstatus.com/incidents/ql942tw29yl6). We are working on mitigation.

The underlying GitHub incident has been resolved, and GitHub data in Vanta is gradually being restored. We expect the remaining missing data to be restored within the next few hours, and we will finish the remaining remediation actions in the morning.

A follow-up GitHub incident (https://www.githubstatus.com/incidents/x69zbgdyfzg0) is now active, which may be causing missing Pull Request data in Vanta. We're waiting for this to be resolved before completing the final mitigation steps.

We have identified the cause of the Bitbucket integration connection failures affecting a some customers. A fix has been developed, tested, and is currently being deployed. Customers with existing Bitbucket connections have not been affected. Once the deployment completes, customers who previously hit this error will need to retry connecting their Bitbucket integration. We will post another update once the fix is fully rolled out.

The issue has been identified and a fix is being implemented.

We're having some issues with authentication and data synchronization delays for the Linear integration that will continue throughout the weekend. The engineering team is already working on a fix, which is estimated for early next week.

Vanta engineers have identified the issue causing fetches for GitLab vulnerabilities to fail and are working to implement a fix. We are monitoring the behaviour and will continue to provide updates as they become available.

Some customers may experience degraded policy approval submissions. Our team has identified the root cause and has a fix in flight.

The issue has been identified and our Engineering team is actively working on a resolution.

We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits. The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage between the policy evidence and its associated control (and therefore the audit workflow) was disrupted, causing the evidence to not surface in audit views as expected. Our team is actively working to restore the affected mappings and fully recover the audit evidence.

We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.

Auditors are unable to download the evidence packet for automated tests in audit. We've identified the root cause and are rolling out a fix

We've identified an issue where users attempting to edit their Issues in Vanta are being met with an error message. This error message is being shown even when user's changes are being saved successfully. We're working on a fix for this issue and will update here when it's resolved.

We've identified the issue and are working on the fix.