VanillaSoft incident

VanillaSoft brief Outage due to Google Cloud outage

Notice Resolved View vendor source →

VanillaSoft experienced a notice incident on November 16, 2021 affecting VanillaSoft Web Application, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:41 PM UTC
Resolved
Nov 16, 2021, 08:50 PM UTC
Duration
2h 9m
Detected by Pingoru
Nov 16, 2021, 06:41 PM UTC

Affected components

VanillaSoft Web Application

Update timeline

  1. monitoring Nov 16, 2021, 06:41 PM UTC

    At around 12:50pm EST, there was an outage with VanillaSoft due to our cloud hosting provider, Google Cloud, experiencing networking issues with their global load balancer. Google has identified the issue, and all appears to be back to normal - the outage lasted about 15 minutes, We will continue to monitor the situation.

  2. resolved Nov 16, 2021, 08:50 PM UTC

    This incident has been resolved.