VanillaSoft incident

VoIP outage

Critical Resolved View vendor source →

VanillaSoft experienced a critical incident on February 23, 2023 affecting VanillaSoft VoIP/SMS, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 09:49 PM UTC
Resolved
Feb 24, 2023, 02:19 AM UTC
Duration
4h 29m
Detected by Pingoru
Feb 23, 2023, 09:49 PM UTC

Affected components

VanillaSoft VoIP/SMS

Update timeline

  1. investigating Feb 23, 2023, 09:49 PM UTC

    Our VoIP partner is currently having an outage. The issue is under investigation and looking to resolve it as soon as possible.

  2. resolved Feb 24, 2023, 02:19 AM UTC

    This incident has been resolved.