VanillaSoft incident

Voicemail drops, HUD and SMS are currently experiencing rolling outages impacting some customers

Notice Resolved View vendor source →

VanillaSoft experienced a notice incident on August 28, 2023 affecting VanillaSoft VoIP/SMS, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2023, 01:22 PM UTC
Resolved
Aug 28, 2023, 01:58 PM UTC
Duration
35m
Detected by Pingoru
Aug 28, 2023, 01:22 PM UTC

Affected components

VanillaSoft VoIP/SMS

Update timeline

  1. investigating Aug 28, 2023, 01:22 PM UTC

    Voicemail drops, HUD and SMS are currently experiencing rolling outages impacting some customers. We are currently investigating and working to resolve the issue as soon as possible.

  2. resolved Aug 28, 2023, 01:58 PM UTC

    This incident has been resolved.