VanillaSoft experienced a notice incident on July 12, 2024 affecting VanillaSoft Web Application, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
VanillaSoft Web Application
Update timeline
- investigating Jul 12, 2024, 08:40 PM UTC
We are currently experiencing latency issues on vanillasoft.net. Issue: Clients are reporting slow responses when navigating on vanillasoft.net. When moving from one page to the next within the application, it is not responding. ETA for Resolution:** Our team is investigating the issue and we will provide an estimated time for resolution as soon as possible.
- resolved Jul 12, 2024, 09:04 PM UTC
We are pleased to inform you that the latency issues affecting vanillasoft.net have been resolved. Thank you for your patience, and we apologize for the inconvenience.