Vanilla Forums Outage History

Vanilla Forums degraded View live status →

Vanilla Forums had 11 outages in the last 2 years totaling 18h 13m of downtime — averaging 0.5 incidents per month.

There were 11 Vanilla Forums outages since June 10, 2024 totaling 18h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.vanillaforums.com

Minor May 1, 2026

Emergency Maintenance

Detected by Pingoru
May 01, 2026, 12:15 AM UTC
Resolved
May 01, 2026, 02:00 AM UTC
Duration
1h 45m
Affected: AWS Canada Central Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesAWS EU Central Enterprise Plan CommunitiesAWS US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesAWS EU Central Corporate Plan CommunitiesAWS Canada Central Webhooks & Queue SystemAWS US West Webhooks & Queue SystemAWS EU Central Webhook & Queue System
Timeline · 2 updates
  1. identified May 01, 2026, 12:15 AM UTC

    We are performing emergency maintenance on our infrastructure.

  2. resolved May 01, 2026, 02:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Global Outage

Detected by Pingoru
Dec 05, 2025, 09:07 AM UTC
Resolved
Dec 05, 2025, 09:15 AM UTC
Duration
7m
Affected: Cloudflare Load Balancing and Monitoring
Timeline · 2 updates
  1. identified Dec 05, 2025, 09:07 AM UTC

    Cloudflare appears to be having some issues and returning 500s.

  2. resolved Dec 05, 2025, 09:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025

Analytics Dashboard Loading Errors

Detected by Pingoru
Sep 23, 2025, 05:45 PM UTC
Resolved
Sep 23, 2025, 08:18 PM UTC
Duration
2h 32m
Affected: Keen IO Stream API
Timeline · 2 updates
  1. investigating Sep 23, 2025, 05:45 PM UTC

    We are investigating intermittent issues with loading of Analytics Dashboards.

  2. resolved Sep 23, 2025, 08:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Internet connectivity issues with Cloudflare and AWS

Detected by Pingoru
Aug 22, 2025, 11:17 AM UTC
Resolved
Aug 22, 2025, 11:52 AM UTC
Duration
35m
Affected: VexxHost Canada Central Enterprise Plan CommunitiesAWS Canada Central Enterprise Plan CommunitiesVexxHost US West Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesAWS EU Central Enterprise Plan CommunitiesVexxHost Canada Central Corporate Plan CommunitiesAWS US West Corporate Plan CommunitiesVexxHost US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemVexxHost US West Webhooks & Queue SystemAWS Canada Central Webhooks & Queue System
Timeline · 3 updates
  1. investigating Aug 22, 2025, 11:17 AM UTC

    We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.

  2. monitoring Aug 22, 2025, 11:48 AM UTC

    Our hosting provider have fixed the issue and services are coming back online.

  3. resolved Aug 22, 2025, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2025

Cloudflare DNS outage causing search outage for Vanilla sites

Detected by Pingoru
Jul 14, 2025, 10:36 PM UTC
Resolved
Jul 14, 2025, 11:01 PM UTC
Duration
24m
Affected: AWS US West Enterprise Plan CommunitiesAWS EU Central Enterprise Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemVexxHost US West Webhooks & Queue SystemAWS Canada Central Webhooks & Queue System
Timeline · 2 updates
  1. identified Jul 14, 2025, 10:36 PM UTC

    Due to the Cloudflare DNS outage, Vanilla sites are experiencing outages with search. Our team is currently looking into implementing fixes.

  2. resolved Jul 14, 2025, 11:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 28, 2025

Network connectivity issues in YUL1/Montréal

Detected by Pingoru
May 28, 2025, 09:46 PM UTC
Resolved
May 28, 2025, 10:07 PM UTC
Duration
20m
Affected: VexxHost Canada Central Enterprise Plan CommunitiesVexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue System
Timeline · 4 updates
  1. investigating May 28, 2025, 09:46 PM UTC

    A core switch went offline while performing maintenance with our hosting provider. Both parties are aware of the issue and actively working to bring it back online as soon as possible.

  2. identified May 28, 2025, 09:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 28, 2025, 09:53 PM UTC

    The switch is back online, we're waiting for BGP/routing to settle. Connectivity to Cloudflare in particular is taking a moment to settle.

  4. resolved May 28, 2025, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 13, 2025

Search & Job Queue Outage

Detected by Pingoru
May 13, 2025, 01:55 PM UTC
Resolved
May 13, 2025, 05:01 PM UTC
Duration
3h 6m
Affected: VexxHost Canada Central Webhooks & Queue System
Timeline · 4 updates
  1. investigating May 13, 2025, 01:55 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2025, 02:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2025, 03:40 PM UTC

    Webhooks, notifications, and automation rules will be delayed by 2-3 hours.

  4. resolved May 13, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2025

Latency Issues in YUL Data Center

Detected by Pingoru
May 12, 2025, 05:25 AM UTC
Resolved
May 12, 2025, 08:59 AM UTC
Duration
3h 33m
Affected: VexxHost Canada Central Enterprise Plan CommunitiesVexxHost Canada Central Corporate Plan Communities
Timeline · 5 updates
  1. investigating May 12, 2025, 05:25 AM UTC

    We are currently investigating issues with sites located on our YUL1 data center. Sites may be slow or inaccessible.

  2. identified May 12, 2025, 06:26 AM UTC

    We are talking with Cloudflare's support, and they have confirmed seeing the same network issues as we identified to our origin. We are now awaiting resolution on their end.

  3. identified May 12, 2025, 07:09 AM UTC

    We have identified the exact ISP causing our issues and are awaiting resolution. There is a routing loop along the way between Cloudflare and our datacenter.

  4. monitoring May 12, 2025, 08:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 12, 2025, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 17, 2024

Outage in YUL-1 (Montréal) Datacenter

Detected by Pingoru
Dec 17, 2024, 12:35 AM UTC
Resolved
Dec 17, 2024, 01:13 AM UTC
Duration
37m
Affected: VexxHost Canada Central Enterprise Plan CommunitiesVexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemSupport Forum
Timeline · 4 updates
  1. investigating Dec 17, 2024, 12:35 AM UTC

    We are currently investigating this issue.

  2. identified Dec 17, 2024, 12:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 17, 2024, 12:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2024, 01:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2024

Degraded Performance In YUL1 Webhooks & Queue System

Detected by Pingoru
Jul 08, 2024, 06:16 PM UTC
Resolved
Jul 08, 2024, 10:59 PM UTC
Duration
4h 42m
Affected: VexxHost Canada Central Webhooks & Queue System
Timeline · 7 updates
  1. identified Jul 08, 2024, 06:16 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 08, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 08, 2024, 08:04 PM UTC

    We are currently investigating this issue.

  4. investigating Jul 08, 2024, 08:06 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jul 08, 2024, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 08, 2024, 09:49 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 08, 2024, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2024

Site Outages

Detected by Pingoru
Jun 10, 2024, 08:50 PM UTC
Resolved
Jun 10, 2024, 09:17 PM UTC
Duration
27m
Affected: VexxHost Canada Central Corporate Plan CommunitiesSupport Forum
Timeline · 6 updates
  1. investigating Jun 10, 2024, 08:50 PM UTC

    Infrastructure update causing global site instability. We are investigating the isse.

  2. investigating Jun 10, 2024, 08:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 10, 2024, 09:01 PM UTC

    We have identified the issue and are pushing a fix now.

  4. monitoring Jun 10, 2024, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 10, 2024, 09:15 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 10, 2024, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →