Vanilla Forums incident

Cloudflare DNS outage causing search outage for Vanilla sites

Minor Resolved View vendor source →

Vanilla Forums experienced a minor incident on July 14, 2025 affecting AWS US West Enterprise Plan Communities and AWS EU Central Enterprise Plan Communities and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 10:36 PM UTC
Resolved
Jul 14, 2025, 11:01 PM UTC
Duration
24m
Detected by Pingoru
Jul 14, 2025, 10:36 PM UTC

Affected components

AWS US West Enterprise Plan CommunitiesAWS EU Central Enterprise Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemVexxHost US West Webhooks & Queue SystemAWS Canada Central Webhooks & Queue System

Update timeline

  1. identified Jul 14, 2025, 10:36 PM UTC

    Due to the Cloudflare DNS outage, Vanilla sites are experiencing outages with search. Our team is currently looking into implementing fixes.

  2. resolved Jul 14, 2025, 11:01 PM UTC

    This incident has been resolved.