v4Guard Outage History

Together with our carrier, we've identified a network outage affecting our Miami PoP. We've begun rerouting traffic to the nearest available point of presence while the issue is resolved on their end. During this transition, you may experience temporarily higher latency and intermittent disconnections until routing fully stabilizes again, unfortunately there is no other option in order to keep you online.

Together with our carrier, we've identified a power outage affecting our Miami PoP. We've begun rerouting traffic to the nearest available point of presence while the issue is resolved on their end. During this transition, you may experience temporarily higher latency and intermittent disconnections until routing fully stabilizes again, unfortunately there is no other option in order to keep you online.

We have detected a issue regarding the network interfaces on our Ashburn's PoP where it imposes a brief loss of connectivity on random intervals. We are working with our provider to schedule a maintenante window to adress this issue. We will notify as soon as we are known of.

Our provider has confirmed the availabity for the maintenance. You might see a brief disconnection of users as we are moving out of rotation the affected PoP from our network. You might see higher latency in the meantime depending if your backends are rerouted to our nearest point of presence. When we see fit to proceed, we will notify accordingly when we will add Ashburn back in rotation.

We are continuing to work on a fix for this issue.

We are bringing up the network in Ashburn again, expect a disconnection once we re-announce our IPs.

We are aware of an issue where some users in Spain are unable to access our services due to certain ISPs (DIGI Mobil, Telefónica de España, and others) blocking specific Cloudflare IPs. This has resulted in unexpected service disruptions for affected users on multiple services behind those shared IP addresses. While these Cloudflare IPs remain null-routed on the ISPs’ backbone, our dashboard and API will be inaccessible to those users. We are actively monitoring the situation and exploring possible mitigations. We will provide updates as we learn more.