UserTesting experienced a major incident on December 1, 2025 affecting Login, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Dec 01, 2025, 09:17 AM UTC
We are aware that some users in Europe are currently experiencing difficulties accessing the platform. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- resolved Dec 01, 2025, 09:56 AM UTC
This incident has been resolved.