UserTesting incident

UserZoom Live App & UserZoom Survey App not available in the iOS App Store

Critical Resolved View vendor source →

UserTesting experienced a critical incident on November 7, 2023 affecting UserZoom Live iOS App and UserZoom Surveys iOS App, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 04:04 PM UTC
Resolved
Nov 07, 2023, 04:32 PM UTC
Duration
27m
Detected by Pingoru
Nov 07, 2023, 04:04 PM UTC

Affected components

UserZoom Live iOS AppUserZoom Surveys iOS App

Update timeline

  1. identified Nov 07, 2023, 04:04 PM UTC

    The issue has been identified and the team is working on it.

  2. resolved Nov 07, 2023, 04:32 PM UTC

    The issue has been fixed and now the app should be available again.