UserTesting experienced a minor incident on July 24, 2023 affecting Study Builder, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Study Builder
Update timeline
- investigating Jul 24, 2023, 03:10 PM UTC
Region: US We’ve received reports that the Monitor Page is not loading correctly for some studies. Our engineering team is actively investigating.
- monitoring Jul 24, 2023, 03:17 PM UTC
A solution has been applied and now studies are now able to be loaded as expected. Apologies for the inconvenience!
- resolved Jul 24, 2023, 03:34 PM UTC
The incident has been resolved. Thanks for your patience.