UserTesting incident

Videos not loading in session replay section

Minor Resolved View vendor source →

UserTesting experienced a minor incident on October 4, 2023 affecting Video Player, lasting 14h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 07:40 PM UTC
Resolved
Oct 05, 2023, 10:30 AM UTC
Duration
14h 50m
Detected by Pingoru
Oct 04, 2023, 07:40 PM UTC

Affected components

Video Player

Update timeline

  1. monitoring Oct 04, 2023, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Oct 05, 2023, 10:30 AM UTC

    The issue has been resolved.