UserTesting incident

Unable to log into UserZoom Manager

Critical Resolved View vendor source →

UserTesting experienced a critical incident on December 8, 2023 affecting Login, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 02:52 AM UTC
Resolved
Dec 08, 2023, 10:14 AM UTC
Duration
7h 21m
Detected by Pingoru
Dec 08, 2023, 02:52 AM UTC

Affected components

Login

Update timeline

  1. investigating Dec 08, 2023, 02:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 08, 2023, 09:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2023, 10:14 AM UTC

    This incident has been resolved.