UserTesting experienced a minor incident on September 3, 2024 affecting Study Builder, lasting 17h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Study Builder
Update timeline
- investigating Sep 03, 2024, 05:00 PM UTC
We are currently investigating an issue with EU accounts where embedding images into a question returns an error. We will update this page as soon as we have more information about this issue.
- resolved Sep 04, 2024, 10:14 AM UTC
Situation solved. The team is still working on a better solution to solve the problem.