Userpilot experienced a minor incident on July 10, 2026 affecting Current status by service (Event Ingestion (US - Enterprise)), lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Event Ingestion (US - Enterprise))
Update timeline
- investigating Jul 10, 2026, 04:45 PM UTC
We are currently experiencing a delayed data ingestion in our "Enterprise US" cluster. New data could take up to 30-45 minutes to reflect on dashboards. Our realtime service which serves your end users is unaffected. There is no data loss.
- resolved Jul 10, 2026, 06:20 PM UTC
The issue has been resolved. Ingestion throughput has returned to normal operating levels, and all data is being processed as expected.