Uscreen experienced a notice incident on August 24, 2022 affecting Storefront, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Storefront
Update timeline
- investigating Aug 24, 2022, 12:39 AM UTC
Engineers identified and are investigating an issue with an upstream DNS provider starting around 19:33 UTC Aug 23rd, leading to increased failure of insert/delete/changes to DNS. You can see DNS_PROBE_FINISHED_NXDOMAIN errors during page loads.
- identified Aug 24, 2022, 12:55 AM UTC
While the Heroku team is working on a global fix, our team implemented a temporary fix.
- resolved Aug 24, 2022, 01:28 AM UTC
This incident has been resolved.