Uscreen incident

Availability Issue

Critical Resolved View vendor source →

Uscreen experienced a critical incident on September 4, 2022 affecting API V1 and Admin Portal and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2022, 01:17 PM UTC
Resolved
Sep 04, 2022, 04:25 PM UTC
Duration
3h 8m
Detected by Pingoru
Sep 04, 2022, 01:17 PM UTC

Affected components

API V1Admin PortalAPI V2Storefront

Update timeline

  1. investigating Sep 04, 2022, 01:17 PM UTC

    Our team is investigating the issue.

  2. identified Sep 04, 2022, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2022, 01:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 04, 2022, 04:25 PM UTC

    This incident has been resolved.