Uscreen experienced a major incident on August 11, 2023 affecting API V1 and Admin Portal and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 11, 2023, 12:22 AM UTC
We are currently investigating an issue with our functionality. We'll post updates as soon as they are available. Thank you for your patience.
- identified Aug 11, 2023, 12:38 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 11, 2023, 01:02 AM UTC
Issue with uscreen.io Domain We’re currently experiencing an issue with the uscreen.io domain that is impacting our mobile apps. We’re actively addressing this issue and are in contact with our service provider for a swift resolution. Current Status: Mobile Apps: Impacted Storefront Subdomains: Partially affected We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We’re committed to restoring full functionality as quickly as possible. Stay tuned for further updates on this status page.
- monitoring Aug 11, 2023, 01:29 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 11, 2023, 01:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 11, 2023, 01:42 AM UTC
This incident has been resolved.