Uscreen experienced a minor incident on November 9, 2023 affecting API V1 and Admin Portal and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2023, 05:08 PM UTC
We are currently investigating an issue that is causing "Rate exceeded" errors when accessing the Uscreen Admin Area. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding.
- monitoring Nov 09, 2023, 05:16 PM UTC
We have observed improvement in the services of 3rd party providers. Access to the Uscreen Admin Area is now available once again. We will continue to monitor the situation.
- monitoring Nov 09, 2023, 05:21 PM UTC
This issue has been resolved. Our team will continue to monitor the service stability to ensure that everything remains in order. Thank you for your patience and understanding.
- resolved Nov 09, 2023, 06:11 PM UTC
We have resolved the issue and service remains stable. Thank you for your patience.