Uscreen incident

Elevated Playback Error Rates

Notice Resolved View vendor source →

Uscreen experienced a notice incident on January 24, 2024 affecting Storefront, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 09:54 PM UTC
Resolved
Jan 24, 2024, 10:18 PM UTC
Duration
24m
Detected by Pingoru
Jan 24, 2024, 09:54 PM UTC

Affected components

Storefront

Update timeline

  1. monitoring Jan 24, 2024, 09:54 PM UTC

    A third-party CDN provider is experiencing high rates of playback errors for both videos and live streaming. They have identified a root cause and rolled back a recent change. The provider is monitoring the situation and seeing signs of recovery.

  2. resolved Jan 24, 2024, 10:18 PM UTC

    This incident has been resolved.