Uscreen incident

Service performance issues

Minor Resolved View vendor source →

Uscreen experienced a minor incident on June 15, 2024 affecting API V1 and Admin Portal and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2024, 03:40 PM UTC
Resolved
Jun 15, 2024, 04:11 PM UTC
Duration
31m
Detected by Pingoru
Jun 15, 2024, 03:40 PM UTC

Affected components

API V1Admin PortalAPI V2Storefront

Update timeline

  1. investigating Jun 15, 2024, 03:40 PM UTC

    We are currently investigating an issue with performance & availability of our services. We'll post updates as soon as they are available. Thank you for your patience.

  2. identified Jun 15, 2024, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 15, 2024, 04:09 PM UTC

    Our team has applied a fix. Monitoring the issue.

  4. resolved Jun 15, 2024, 04:11 PM UTC

    This incident has been resolved.