Uscreen experienced a minor incident on July 31, 2024 affecting Admin Portal and Storefront, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Admin PortalStorefront
Update timeline
- investigating Jul 31, 2024, 01:12 PM UTC
Our team is currently investigating slow loading of storefronts and 500 errors on the Admin portal.
- identified Jul 31, 2024, 01:34 PM UTC
Our team has identified the root cause of the errors and is actively working on deploying a solution.
- monitoring Jul 31, 2024, 01:40 PM UTC
We’ve deployed a fix, and we’re already noticing performance improvements. Our team will continue to monitor the situation closely.
- resolved Jul 31, 2024, 02:08 PM UTC
We’ve resolved the ongoing issues. We appreciate your patience while our team worked on this.