Uscreen incident

Issues with Live Stream and Video On Demand Playback

Minor Resolved View vendor source →

Uscreen experienced a minor incident on August 20, 2024 affecting Storefront, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 01:23 PM UTC
Resolved
Aug 20, 2024, 03:09 PM UTC
Duration
1h 45m
Detected by Pingoru
Aug 20, 2024, 01:23 PM UTC

Affected components

Storefront

Update timeline

  1. monitoring Aug 20, 2024, 01:23 PM UTC

    Our third-party CDN partners are currently experiencing an issue that is affecting live and on-demand video playback. Our team is actively monitoring the situation.

  2. monitoring Aug 20, 2024, 01:42 PM UTC

    Our third-party CDN partners have identified the issue and are actively working to resolve it. We expect playback issues to be resolved, and our team is also continuing to monitor the situation on our end.

  3. monitoring Aug 20, 2024, 02:21 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 20, 2024, 03:09 PM UTC

    Our third-party CDN partners have resolved all issues with live and on-demand video playback.