Uscreen incident

Slow loading times for the Admin area and Storefronts

Minor Resolved View vendor source →

Uscreen experienced a minor incident on September 24, 2024 affecting Admin Portal and Storefront, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 08:25 PM UTC
Resolved
Sep 24, 2024, 08:46 PM UTC
Duration
21m
Detected by Pingoru
Sep 24, 2024, 08:25 PM UTC

Affected components

Admin PortalStorefront

Update timeline

  1. investigating Sep 24, 2024, 08:25 PM UTC

    We’re investigating a slow loading issue affecting both the Admin portal and the storefront. We’ll provide an update as our team continues its investigation.

  2. resolved Sep 24, 2024, 08:46 PM UTC

    Our team has identified the issue and promptly implemented a quick fix. All loading speeds should resume to normal.