Uscreen experienced a minor incident on October 3, 2025 affecting Uscreen Video on Demand, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 03, 2025, 01:48 PM UTC
A third-party CDN partner is experiencing issues that are causing video playback errors. Some videos may not play as expected. We're in close communication with our CDN partner and will provide updates as we have them.
- monitoring Oct 03, 2025, 02:32 PM UTC
Our CDN partner has implemented a fix for the video playback errors. We are currently monitoring to ensure videos are functioning normally. We will provide a final update once we confirm the issue is fully resolved.
- resolved Oct 03, 2025, 03:08 PM UTC
The video playback issues have been fully resolved. Our CDN partner's fix has been successfully implemented, and we have confirmed that videos are functioning normally.