Urbantz incident

Service degradation

Critical Resolved View vendor source →

Urbantz experienced a critical incident on November 18, 2025 affecting Web Application, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:37 AM UTC
Resolved
Nov 18, 2025, 12:03 PM UTC
Duration
25m
Detected by Pingoru
Nov 18, 2025, 11:37 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 18, 2025, 11:37 AM UTC

    We are currently experiencing a degradation of service due to issues with the Cloudflare services. We are currently looking into the issue and will follow up with more updates.

  2. identified Nov 18, 2025, 11:41 AM UTC

    We identified the issue and took measures to address it. The service should now be restored. We are monitoring the performance.

  3. monitoring Nov 18, 2025, 11:58 AM UTC

    We continue our monitoring as all systems are operational. Please clear the cache in your browser and refresh the application to ensure your application runs successfully following the issue.

  4. resolved Nov 18, 2025, 12:03 PM UTC

    We confirm that all systems are operational. This incident is closed. The issue was caused by Cloudflare services, and we took urgent steps on our side to mitigate its impact. Please make sure to clear your cache and refresh your browser page to ensure your application runs successfully again.