Urban Sharing incident
Public websites unavailable due to certificate issue
Urban Sharing experienced a major incident on June 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 13, 2025, 12:24 PM UTC
Type: Incident Duration: 28 minutes Affected Components: Payment Services, LOVÉLO libre-service, Public Web, Oslo Bysykkel, Bergen Bysykkel, Trondheim Bysykkel, Milan BikeMi, Verona Bike, MEVO, London Green Quarter Jun 13, 12:24:23 GMT+0 - Identified - Automatic refresh of SSL certificates for public websites have failed and websites are unavailable due to expired certificates. We are working on restoring access. Jun 13, 12:52:15 GMT+0 - Resolved - This incident has been resolved.