Urban Sharing incident

Emergency maintnance for invalid Vehicle Availabilities caused by incident 2020-10-04

Minor Resolved View vendor source →

Urban Sharing experienced a minor incident on December 5, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2020, 11:45 AM UTC
Resolved
Dec 05, 2020, 11:45 AM UTC
Duration
—
Detected by Pingoru
Dec 05, 2020, 11:45 AM UTC

Update timeline

  1. resolved Dec 05, 2020, 11:45 AM UTC

    Type: Maintenance Duration: 7 hours Dec 5, 12:19:33 GMT+0 - Identified - Maintnance is still in progress. Vehicles on the street previously unavailable should now be available again. We're going to thourougly investigate the availability states of vehicles not on the street, currently all categorized as missing in the Urban Sharing admin console. Dec 5, 11:45:31 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 5, 11:33:08 GMT+0 - Identified - We're performing some emergency maintenance to recover from yesterdays incident. Minor service interruptions are possible. Dec 5, 16:44:49 GMT+0 - Completed - We were able to restore vehicle availability to the correct state.