Urban Sharing incident

Intermittent mobile network communication problems in Bergen, Trondheim

Minor Resolved View vendor source →

Urban Sharing experienced a minor incident on August 24, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 09:38 AM UTC
Resolved
Aug 24, 2022, 09:38 AM UTC
Duration
—
Detected by Pingoru
Aug 24, 2022, 09:38 AM UTC

Update timeline

  1. resolved Aug 24, 2022, 09:38 AM UTC

    Type: Incident Aug 29, 09:37:33 GMT+0 - Resolved - This incident has been resolved. Aug 27, 19:21:18 GMT+0 - Monitoring - Telia has finished rolling out mitigating factors, and we're seeing significant improvement. The issue should be resolved for all users. We will continue to monitor to ensure nominal operations going forward. Aug 26, 08:20:13 GMT+0 - Identified - Our mobile network partner has informed us there's a problem in the operator Telia's network, which is likely to affect our services. Mitigating work is ongoing. Aug 24, 09:38:07 GMT+0 - Investigating - We are investigating apparent mobile network communication problems in Bergen and Trondheim with our mobile network partner. Users may experience intermittent problems starting new trips.