Urban Sharing experienced a major incident on October 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 25, 2024, 12:03 PM UTC
Type: Incident Duration: 3 hours and 12 minutes Affected Components: Segway Air Protocol, Omni, MEVO, LOVÉLO libre-service, Tampereen kaupunkipyörät Oct 25, 12:03:00 GMT+0 - Identified - Telit VPN is having an outage, affecting vehicle communications with some controllers. Affects Omni and Segway bikes. Oct 25, 15:15:00 GMT+0 - Resolved - This incident has been resolved. Telit has restored connectivity and vehicles should start coming back online.