Urban Sharing experienced a minor incident on December 11, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 11, 2023, 08:22 AM UTC
Type: Incident Affected Components: Payment Services, Oslo Bysykkel, Bergen Bysykkel, Trondheim Bysykkel, Milan BikeMi, Verona Bike, MEVO, LOVÉLO libre-service Dec 11, 11:24:29 GMT+0 - Resolved - This incident has been resolved. Dec 11, 08:56:12 GMT+0 - Monitoring - Issues with payment requests timing out should be improved now, we're keeping an eye on it while it stabilises Dec 11, 08:22:35 GMT+0 - Investigating - We are currently seeing some payment related requests time out and fail to complete. We are looking into what is causing this.