Urban Sharing experienced a major incident on September 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 23, 2024, 07:01 AM UTC
Type: Incident Affected Components: LINKA IoT, Oslo Bysykkel Sep 23, 07:01:56 GMT+0 - Identified - We're currently not receiving any telemetry from Linka IOT's, causing bikes with Linka controllers to become unresponsive and unavailable for use. We're working with Linka to resolve this. System affected: Oslo Sep 23, 07:17:59 GMT+0 - Monitoring - Linka has implemented a fix and we're receiving traffic again. We expect normal operations for all bikes to resume over the course of the next 15 minutes. Sep 23, 07:41:13 GMT+0 - Resolved - This incident has been resolved.